Shipping policy

At Rice Lamp, we are committed to reducing our environmental impact and promoting sustainability. To achieve this, we ship our products directly from our factory to customers worldwide. Please note that shipping times may be longer than traditional shipping methods due to our eco-friendly practices.

Shipping Times

Shipping times may vary depending on your location and the availability of the products you ordered. We strive to ship all orders within 2-3 business days of receiving your order. Please allow 5-25 business days for delivery, depending on your location.

Shipping Costs

We offer free standard shipping worldwide for all orders. Please note that additional fees may apply for expedited shipping options.

International Shipping

We ship our products to most countries worldwide. Please note that customs or import duties may apply to your order, depending on your location. We are not responsible for any additional fees or delays caused by customs.

Order Tracking

Once your order has shipped, we will provide you with a tracking number so you can monitor the status of your shipment. Please allow 24-48 hours for the tracking information to update.

Order Changes or Cancellations

If you need to make changes or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that we may not be able to make changes or cancel your order once it has been shipped.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at hello@ricelamp.com.